Rapha Reviews

Rapha.cc offers a range of cycling apparel and accessories with prices varying by product category. For example, Pro Team Training Jerseys are priced at $145, while Pro Team Aero Jerseys are available for $245. The Core Jersey comes at a more accessible price point of $95. For lower body wear, Pro Team Training Bib Shorts cost $210, and the premium Cargo Bib Shorts are priced at $310. Accessories like the Women's Cropped Zip Tank are priced at $75. Prices are quoted in multiple currencies, and the site often provides promotional codes for discounts on specific items. It's important to note that all US and Australian dollar prices exclude value added tax, and local import duties may be payable by the recipient on receipt of the order.

Rapha.cc is renowned for its high-quality cycling clothing and accessories. Among the popular products are the Pro Team Training Jersey, designed to elevate training sessions, and the Base Layers, crafted for optimal performance under demanding conditions. The website also features a Guide to Men’s and Women’s Tights, helping cyclists find the perfect fit and features for their riding style. Additionally, Rapha offers a Jersey Guide for both men and women, detailing the extensive research and wear testing that goes into each design. For those seeking comfort during long rides, the Guide to Bibs & Shorts provides options with a tailor-made fit and features. Rapha's commitment to quality is further exemplified by their services, including Free Returns, Free Repairs, and the Classics Guarantee, ensuring customer satisfaction and support. The brand's ethos, "to inspire the world to live life by bike," is reflected in their dedication to creating the finest riding apparel, made by cyclists, for cyclists.

Rapha.cc offers a secure payment processing system where all transactions are encrypted to ensure privacy and security. The payment methods accepted include major credit and debit cards such as Visa, Mastercard, American Express, and JCB, as well as PayPal. Customers are charged for their orders upon dispatch from the warehouse, except for PayPal transactions, which are charged at the time of order placement. Additionally, Rapha.cc allows the use of promotional codes and gift vouchers, which can be applied during the checkout process to avail discounts or redeem gift values. It is important to note that promotional codes are for single use and cannot be combined with other offers.

Rapha.cc's return policy ensures customer satisfaction by allowing products to be returned within 30 days of receipt, provided they are as new and in the original packaging. For orders over 30 days old, returns must be sent back within one month of the refund request. The policy stipulates that items not in saleable condition may be refused for refunds. Returns are accepted only for items purchased directly from Rapha.cc, and not from Rapha Clubhouses or third-party retailers. In case of manufacturing faults, customers are encouraged to contact Rapha.cc for resolution. The shipping policy complements this by offering free shipping on orders over $75, with a range of rates and estimated delivery times available for other orders. Together, these policies reflect Rapha's commitment to quality and customer service.

To contact Rapha.cc customer service, customers can reach out via email at usa@rapha.cc. For telephone assistance, the number is 877.907.2742. The customer service team is available Monday through Friday, from 8:00am to 5:00pm CST. They are equipped to handle inquiries about orders, general questions, and provide support for any issues that may arise.

The Rapha Pro Team Training Jersey is designed for all-day riding and optimized for performance. Key features include a refined construction with a completely updated design for 2024, breathability through a dual-material combination to keep cool in mild to warm conditions, and Italian front-body fabric offering high-stretch for an optimized on-bike fit. For comfort, it has a low profile collar to reduce irritation on long rides, and for practicality, it includes three rear pockets plus an additional essentials zip pocket for secure storage. The jersey also provides sun protection to UPF30 and showcases updated Pro Team branding for 2024. The materials used are a blend of recycled polyester and elastane, emphasizing both sustainability and stretch.

Items purchased from Rapha Clubhouses or third-party retailers cannot be returned online through Rapha.cc. These items should be returned directly to the location where they were purchased. The return policy is designed to facilitate returns for products bought directly from the Rapha website, ensuring that items are as new and in the original packaging. For any manufacturing faults, customers are advised to contact Rapha directly for support.